Shipping Information

Estimated shipping delivery times:
USA: 3-5 business days
Canada: 5-10 business days
Your order will be sent out on average within 3 days of ordering.

International shipping:
International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.

We do not take responsibility for customs fees.

Order never arrived:
If your order didn’t end up arriving, be sure to let us know!

First check your shipping confirmation and check that you had entered the correct address. If the shipping address was correct, get in touch with us at info@hops-hounds.com noting your order number. We’ll see what can be done.